Privacy Policy

BID Automated Trading KFT ("we," "our," or "us") is committed to protecting the privacy of our business partners and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage in business with us.

1. Information We Collect

We collect information that you provide directly to us, including:

• Business Contact Information: Name, company name, email address, phone number, and business address
• Order Information: Product selections, quantities, delivery addresses, and payment information
• Communication Records: Correspondence with our team, including emails and support requests
• Technical Information: IP address, browser type, device information, and website usage data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your wholesale orders
• To communicate with you about products, services, and business matters
• To provide customer support and respond to inquiries
• To improve our website, products, and services
• To comply with legal obligations and enforce our agreements
• To prevent fraud and maintain the security of our systems

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business, such as logistics partners and payment processors
• Legal Requirements: When required by law or to respond to legal processes
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Protection: To protect the rights, property, or safety of BID Automated Trading KFT, our partners, or others

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business records are typically maintained for the duration of our business relationship and for a reasonable period thereafter as required for legal and accounting purposes.

6. Your Rights

Under applicable EU data protection laws (GDPR), you have the following rights:

• Right to Access: Request access to your personal information
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal information
• Right to Restriction: Request restriction of processing of your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing of your personal information
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at bid.automation@proton.me.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

8. International Data Transfers

As we operate within the European Union, your information is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place to protect your information in accordance with EU data protection laws.

9. Children's Privacy

Our services are intended for business use only. We do not knowingly collect information from individuals under the age of 18. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

BID Automated Trading KFT
1089 Budapest, Korányi Sándor street 4, 4th floor
Hungary
Email: bid.automation@proton.me
Registration Number: 01-09-434495

12. EU Data Protection Officer

For matters related to data protection and GDPR compliance, you may contact our designated representative at the email address provided above.